Customer Relationship Management Solutions are designed to help your business maintain your relationships with guests over time, so that they return more often and spend more as a result. According to the Harvard business review increasing the number of guests returning to your venue by just 5% can boost profits by between 25% and 95%.

Hospitality Simplified has partnered with IMTS Global Limited to offer an innovative CRM solution tailored to Restaurants and Guest Accommodation. Our solution enables your business to

• Collect and store personal guest information like name, email, phone, address, birthday, anniversary, company, title, allergies, dietary restrictions and more.
• Track guest visit and order history on guest profiles, including dates of previous visits and item level visibility into past purchases.
• Send targeted email messages and offers to guests based on their personal information.
• Track email performance metrics, such as who read what email and did they make a reservation as a result ?